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The operating system for IT hardware traders.
Track tickets from intake to done, keep every customer device and warranty on record, and run your marketing campaigns all from one dashboard built specifically for IT traders.
Start 14-day free trial
Your operational backbone for scaled growth.
Kausly is the operating system helping IT trading businesses run smoother, sell more, and keep customers coming back.
Everything you need to run an IT repair & distribution business
One dashboard for the whole workflow — from the first ticket to the last review.
Run repairs from intake to done
Every repair moves through one real pipeline — from backlog to done — with the tools your techs and customers both need along the way.
- Ticket pipeline: Backlog → Active → Board → Done
- Releases tracking
- Calendar & scheduling
- QR-based device check-in
- Real-time status tracking
- In-app customer chat per ticket
- Post-repair customer ratings
We exist to remove the busywork from running an IT repair or trading business, so owners can focus on customers, not paperwork.
A truly all-in-one platform built for IT traders and repair shops, not general businesses.
Purpose-built around how repair and hardware trading businesses actually work.
Built with input from the repair shops and IT traders who use it every day.
Join the movement
A growing community of IT repair and trading businesses running smarter, sharing what works, and growing together.
Built for IT traders, by people who understand the business
Built around the real day-to-day challenges IT repair and hardware trading businesses face — not adapted from a generic template.
Community-driven development
Kausly is built with input from the businesses actually using it, not decided in isolation.
Network with other IT traders
Connect with other repair shop owners and IT trading businesses scaling with Kausly.
What's included with Kausly
The real alternative for most IT repair shops isn't other software — it's spreadsheets, notebooks, and WhatsApp. Here's what that actually costs you.
Lost tickets, no visibility into what's overdue, techs re-diagnosing the same issue from memory.
Duplicate customer records, no device history on hand, can't quickly answer “have we serviced this before?”
Disputed claims, expired warranties honored by mistake, revenue lost on expired-warranty repairs treated as free.
No way to see what's working, inconsistent customer outreach.
Slower intake, illegible handwriting, data entry errors.
No real-time visibility, decisions made on gut feeling instead of real numbers.
Your customers get their own app too
Give every customer real-time visibility into their own repairs and rewards — right from their phone.
- Track repair status in real time
- View their devices and warranty status
- Book a service
- Chat directly with the shop
- Browse rewards and vouchers
Simple, straightforward pricing
Priced for how repair shops actually operate — no per-seat fees, no surprise charges.
For a single shop location
- Ticket & repair tracking
- Customer & device directory
- Warranty tracking
Experience it for 14 days FREE
For growing repair shops
Everything in Starter, plus:
- Marketing (banners, notifications, promotions)
- QR Management
- Rewards
Experience it for 14 days FREE
For multi-location operations
Everything in Business, plus:
- Multi-location / multi-space support
- Advanced reporting & insights
- Priority support
- Device TelemetryComing in V2
Experience it for 14 days FREE
Built to make repair shops run easier
Repair tracking, customer & device records, marketing, and rewards — everything your shop needs, in one place.